Compassionate care when you need it most
If you have a Home Care Package Level 1, 2, 3 or 4, we can assist you to access a range of in-home and community care services.
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In-home care
Personal & nursing care
Domestic assistance
Meal preparation & assistance
Companionship
Garden maintenance
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Community support
Transportation
Community assistance
Leisure activities
Social groups
Culture & language support
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Specialist support
Allied health services
Mobility aids & equipment
Minor home modifications
Charter of Aged Care Rights
We work in accordance with the Charter of Aged Care Rights and uphold your right to:
safe and high-quality care and services
be treated with dignity and respect
have your identity, culture and diversity valued and supported
live without abuse and neglect
be informed about your care and services in a way you understand
access all information about yourself, including information about your rights, care and services
have control over and make choices about your care, and personal and social life, including where the choices involve personal risk
have control over, and make decisions about, the personal aspects of your daily life, financial affairs and possessions
your independence
be listened to and understood
have a person of your choice, including an aged care advocate, support you or speak on your behalf
complain free from reprisal, and to have your complaints dealt with fairly and promptly
personal privacy and to have your personal information protected
exercise your rights without it adversely affecting the way you are treated.